SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
affordable, but it also complements my new purse to a tee, which is a delightful bonus. What stands out to me about this wallet is its practical design tailored to those who, like myself, prefer to carry just the essentials. It houses enough card slots for my needs—ideal since I don't lug around a plethora of cards. Additionally, it offers ample space for cash and coins without succumbing to bulkiness. The layout is thoughtful, featuring two distinct sections for bills and a secure zippered compartment for change. Although there's no external pocket, I haven't found myself missing it. The closure mechanism is another aspect where this wallet shines. It employs a snap closure that's straightforward to fasten— a welcome change from the zippered wallets I've been accustomed to over the years. Even when the coin compartment is full, securing the snap takes only a minimal extra effort. This simplicity in design significantly enhances its usability, making it quicker and more convenient for everyday use. In essence, this wallet embodies a seamless blend of elegance, affordability, and functionality. Its capacity to hold just the right amount of cards, cash, and coins, coupled with the ease of a snap closure, makes it an excellent choice for anyone looking to streamline their essentials in style.
I'm planning to surprise my mom with this as a gift. She has a particular fondness for anything green and gold, which makes this choice a no-brainer for me. What really caught my eye was the practical zipper compartment designed for change. It's such a thoughtful feature, knowing how she likes to keep her coins organized and easily accessible. The sleek design of this wallet is another huge plus. It's not bulky at all, meaning it'll fit into her purse without causing any clutter or taking up unnecessary space. Overall, I'm genuinely impressed by the quality of this product, especially considering its reasonable price. It strikes the perfect balance between style, functionality, and affordability, making it an ideal gift that I'm confident she'll appreciate and love.
I'm absolutely smitten with this wallet; it's just adorable! The color scheme is what initially drew me in – it's simply stunning and matches my style perfectly. Another feature that I'm really fond of is the change pocket located inside the wallet. It's such a convenient design choice, keeping coins secure and tucked away neatly. The wallet doesn't skimp on organization either, offering plenty of slots to accommodate all sorts of cards. Whether it's credit cards, loyalty cards, or IDs, there's a spot for everything.
The color is lovely, and there's so much room for cards and cash.
Such a cute wallet! Love the color and the inside change pocket. Has room for everything I need.
Really spacious and the material and finish are great.
This wallet's got enough slots for all my cards and cash, and fits even in my smaller bags. Great buy.
It's amazing, got one for my friend, and she can't get enough of it. I'm definitely getting one for myself.
Really good price for such good quality.
Finally found the wallet I've been searching for forever. Even got one for my mom, and she's all about it too!
The quality is just top-notch 👌
It's cute and totally worth the buy.
Totally in love with this wallet. The quality feels way beyond its price, and it's so soft.
So soft with lots of compartments, great wallet.
Super happy with this purse; it's got a high-end vibe without the high-end price. And it matches my new purse perfectly!
Grabbed this wallet for daily use so I wouldn't wear out my fancier ones. It's got all the slots I need and keeps everything organized. The material might not be genuine leather, but that's alright by me.
Honestly, this is one of the best quality wallets I've had. Plenty of slots for cards, which is a big deal for me. Really impressed!
This wallet's design is spot on. It's slim but fits everything, even my phone. Snaps shut securely and feels like it's going to last a long while.
This will be a great gift for my mom. She loves the colors and the zipper compartment is perfect for her change.
Ended up loving this more than I expected! Beautifully made and the color is gorgeous.
Bought it as a gift and it was perfect. Good size and has thoughtful compartments. The gift was a hit.
Love the size. Was worried about marks showing, but it's been great. Still looks nice.
The design of this wallet is great. Perfect as a clutch for a night out with everything you need.
There's something about this wallet's feel; it's super soft and easy to clean. Fits everything I need and looks like it was made for my purse.
Love the color and how functional it is. Exactly what I needed!
It's okay size-wise, just wish the material was softer.
Came really well packaged, and the quality surprised me. Plenty of pockets for cards and well-sewn.
This wallet is perfect. Holds all my cards and cash without getting bulky. The color's lovely and it fits in my small bag easily.
Surprisingly has a take inside, but still super cute.
Totally in love with the color.
Got this for my wife, and she's thrilled with it. Holds everything she needs and looks fantastic.
Doesn't quite feel like real leather, but it looks great and fits my phone and cards no problem.
Decent wallet, looks just like in the pictures.
So well made, I absolutely loved it.
My wife is all over it.
Adore the color and how many slots it has.
Wish it could hold more and open wider.
Beautiful wallet, slim and feels nice. Color matches the online photo.
Bought this a while back and it was such a great buy. Durable, good size, and holds a ton without bulging. It's my go-to.
It's exactly as described.
Every time I pull out this wallet, I get compliments. Beautiful color and practical compartments.
Was expecting something cheap, but wow, this wallet is adorable and well-made. Would be a great gift!
Fits all my essentials and looks more expensive than it is. 😊😊
The material is quite stiff, not soft at all.
Absolutely beautiful. Enough slots for my cards without getting bulky. Would buy again.
Stylish and functional all in one.
For the price, the quality of this wallet is good.